I'm Jason Yang,

a Product Designer

With 6+ years of experience in SaaS, AI, retail, health tech, and design agencies, I help companies create better product experiences by increasing user engagement, boosting ratings, reducing processing time, and delivering award-winning designs.

With 6+ years of experience in SaaS, AI, retail, health tech, and design agencies, I help companies create better product experiences by increasing user engagement, boosting ratings, reducing processing time, and delivering award-winning designs.

with 6+ years of experience across SaaS, conversational AI, retail, health tech, and design agencies. I help companies boost chatbot engagement, improve app ratings, and enhance system efficiency.

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IN-HOUSE

WORK

IN-HOUSE

WORK

IN-HOUSE

WORK

JustKa - B2B AI SaaS Chatbot

Refining the Chatbot Training Experience

Redesigned an AI chatbot, increasing traffic by 766%, improving response accuracy to 86%, and earning strong client feedback.

Highlights: Cross Team Collaboration, Design System

Refining the Chatbot Training Experience

Redesigned an AI chatbot, increasing traffic by 766%, improving response accuracy to 86%, and earning strong client feedback.

Highlights: Cross Team Collaboration, Design System

Refining the Chatbot Training Experience

Redesigned an AI chatbot, increasing traffic by 766%, improving response accuracy to 86%, and earning strong client feedback.

Highlights: Cross Team Collaboration, Design System

Proactively Verifying the New Release

I tested the previous version, shared results with supervisors, and gained ownership to improve the product, leading to higher traffic and better accuracy.

Highlights: Usability Testing

Proactively Verifying the New Release

I tested the previous version, shared results with supervisors, and gained ownership to improve the product, leading to higher traffic and better accuracy.

Highlights: Usability Testing

Proactively Verifying the New Release

I tested the previous version, shared results with supervisors, and gained ownership to improve the product, leading to higher traffic and better accuracy.

Highlights: Usability Testing