H2U PANO's
SaaS & App
H2U PANO's
SaaS & App
Boosted iOS App Store ratings from 2.2 to 4.1 as the only UI/UX designer in the development team
Boosted iOS App Store ratings from 2.2 to 4.1 as the only UI/UX designer in the development team
H2U PANO's SaaS & App
H2U PANO's SaaS & App
H2U PANO's SaaS & App
H2U PANO's SaaS & App
H2U PANO's SaaS & App
H2U PANO's SaaS & App
H2U PANO's SaaS & App
H2U PANO's SaaS & App
H2U PANO's SaaS & App
Context
Context
Industry
Health Tech
Health Tech
Role
Product Designer
Product Designer
Timeline
May, 2022 ~ Aug, 2022
May, 2022 ~ Aug, 2022
Struggling to navigate complex health apps?
Struggling to navigate complex health apps?
Team
Product Designer x1 (Me)
Project Manager x1
Project Assistant x1
Front-End Developer x2
Back-End Developer x2
Product Designer x1 (Me)
Project Manager x1
Project Assistant x1
Front-End Developer x2
Back-End Developer x2
Product Designer x1 (Me)
Project Manager x1
Project Assistant x1
Front-End Developer x2
Back-End Developer x2
Problem Statement
Low User Satisfaction and Engagement: Despite H2U Pano’s comprehensive health features, the app received a low user rating of 2.2 on the iOS App Store.
Complex User Interface:
The app’s many features made the interface confusing, causing users to struggle with navigation and overall usability.Insufficient Onboarding Experience:
New users may have faced challenges understanding the app’s features due to an inadequate onboarding process, affecting initial user adoption and retention.
Low User Satisfaction and Engagement: Despite H2U Pano’s comprehensive health features, the app received a low user rating of 2.2 on the iOS App Store.
Complex User Interface:
The app’s many features made the interface confusing, causing users to struggle with navigation and overall usability.Insufficient Onboarding Experience:
New users may have faced challenges understanding the app’s features due to an inadequate onboarding process, affecting initial user adoption and retention.
Low User Satisfaction and Engagement: Despite H2U Pano’s comprehensive health features, the app received a low user rating of 2.2 on the iOS App Store.
Complex User Interface:
The app’s many features made the interface confusing, causing users to struggle with navigation and overall usability.Insufficient Onboarding Experience:
New users may have faced challenges understanding the app’s features due to an inadequate onboarding process, affecting initial user adoption and retention.
Task
Task
Redesigned the entire H2U Pano digital health platform across iOS, Android, and SaaS to provide corporate employees with wellness benefits, connecting health checkups to personalized services and products that support healthier lifestyles.
Redesigned the entire H2U Pano digital health platform across iOS, Android, and SaaS to provide corporate employees with wellness benefits, connecting health checkups to personalized services and products that support healthier lifestyles.
Business Goals
Support ESG and CSR Initiatives:
Provide tools and services that help corporate clients meet Environmental, Social, and Governance (ESG) goals and Corporate Social Responsibility (CSR) commitments through improved employee health programs.
Support ESG and CSR Initiatives:
Provide tools and services that help corporate clients meet Environmental, Social, and Governance (ESG) goals and Corporate Social Responsibility (CSR) commitments through improved employee health programs.
Support ESG and CSR Initiatives:
Provide tools and services that help corporate clients meet Environmental, Social, and Governance (ESG) goals and Corporate Social Responsibility (CSR) commitments through improved employee health programs.
Streamline Health Data Integration:
Develop a seamless integration of various health data sources, including medical records, fitness tracking, and lifestyle information, to provide users with a comprehensive health overview.
Streamline Health Data Integration:
Develop a seamless integration of various health data sources, including medical records, fitness tracking, and lifestyle information, to provide users with a comprehensive health overview.
Streamline Health Data Integration:
Develop a seamless integration of various health data sources, including medical records, fitness tracking, and lifestyle information, to provide users with a comprehensive health overview.
Expand Corporate Wellness Offerings:
Broaden the range of health and wellness services available to corporate clients, including personalized health plans and wellness programs, to promote employee well-being and productivity.
Expand Corporate Wellness Offerings:
Broaden the range of health and wellness services available to corporate clients, including personalized health plans and wellness programs, to promote employee well-being and productivity.
Expand Corporate Wellness Offerings:
Broaden the range of health and wellness services available to corporate clients, including personalized health plans and wellness programs, to promote employee well-being and productivity.
Impact
Significant Boost in User Satisfaction:
iOS App Store rating increased to 4.2
Android Play Store rating improved to 3+
Significant Boost in User Satisfaction:
iOS App Store rating increased to 4.2
Android Play Store rating improved to 3+
Significant Boost in User Satisfaction:
iOS App Store rating increased to 4.2
Android Play Store rating improved to 3+
Redesigned Key Screens:
Including the login process, homepage, calendar page, and membership page to improve overall usability and user flow.
Redesigned Key Screens:
Including the login process, homepage, calendar page, and membership page to improve overall usability and user flow.
Redesigned Key Screens:
Including the login process, homepage, calendar page, and membership page to improve overall usability and user flow.
Partner Hospital Integration:
Enhanced the app’s support for partner hospital services, expanding available offerings and increasing user value.
Partner Hospital Integration:
Enhanced the app’s support for partner hospital services, expanding available offerings and increasing user value.
Partner Hospital Integration:
Enhanced the app’s support for partner hospital services, expanding available offerings and increasing user value.
Created a New Service Page:
It allows users to browse and redeem health check services from various hospitals using points.
Created a New Service Page:
It allows users to browse and redeem health check services from various hospitals using points.
Created a New Service Page:
It allows users to browse and redeem health check services from various hospitals using points.
